Security and privacy

Your information, under your control.

Kapense helps you track and understand your money without connecting to your bank. You decide what information to enter, whether by typing or using voice.

You choose what to share

Kapense processes only the information needed for the features you choose to use.

  • No bank connection
  • No banking passwords
  • No card numbers

Information

Data Kapense may collect

The information depends on how you configure and use the application.

01

Account

Email address, name, and sign-in method.

02

Preferences

Currency, language, and time zone.

03

Information you record

Expenses, income, budgets, goals, alerts, and chat messages.

04

Technical data

App version, operating system, internal identifiers, usage events, and error reports.

05

Notifications

Your device notification token when notifications are enabled.

06

Subscription

Subscription status and events related to Kapense Premium.

Kapense does not collect bank credentials, banking passwords, or card numbers.

Voice and text

How KP processes what you tell it

When you type

KP may process the message using artificial-intelligence services to understand the amount, description, category, or question. The message and its response may be saved in your chat history.

When you use the microphone

  1. 1Recording starts only when you activate the voice feature.
  2. 2Kapense does not listen continuously or record in the background.
  3. 3Audio is created in the device cache and securely sent to a specialized service for transcription.
  4. 4The resulting transcript is processed like a typed message.
  5. 5KP saves the transcript used in the chat, not a playable recording in your account.

Do not include passwords, banking credentials, or information that is unnecessary for your request.

Clear boundaries

What Kapense does not do

  • Kapense does not connect to your bank.
  • Kapense does not request banking usernames, passwords, or security codes.
  • Kapense cannot access your bank accounts.
  • Kapense cannot transfer or move money.
  • Kapense does not automatically import transactions from your bank.
  • Kapense does not activate the microphone without your action and permission.
  • Kapense does not decide what financial information you should record.

Protection

Security measures

Kapense applies technical and organizational measures to reduce risk and limit access to information.

  • Encrypted communications through HTTPS/TLS.
  • Authentication for account access.
  • Data access scoped to each user's identifier.
  • Sensitive administrative operations run through protected services.
  • Limited data collection in error reports.
  • Session and related local information removed when the account is deleted.

No digital service can guarantee absolute security, but we work to reduce risk and limit access to personal information.

Your data

How to delete your account

You can permanently delete your account directly from the app.

  1. 1Open Kapense.
  2. 2Go to Profile.
  3. 3Select Advanced settings.
  4. 4Tap Delete account.
  5. 5Select Continue, then confirm with Delete my account.

What gets deleted

Deletion includes your profile, expenses, budgets, goals, alerts, and chat history. Your session is closed, and the deleted information cannot be recovered.

Important subscription note

Deleting your Kapense account does not automatically cancel an active subscription. Cancel it separately through the App Store or Google Play when applicable.

Can't access the app?

If you need help with your account or the deletion process, contact us through the Support page.